The General Administration of IT
Information Panel
Quarterly Report for E-Transactions and Digital Transformation Projects.
University Beneficiaries
3,109,560
Logins record to the university portal and e-services
47,442
Processes in Mawared System
0
Processes in the corresponding System
1,275,017
Processes in the Academic System
Number of technical inquiries and issues
6,185
2000 platform
Call Center 2000
Email
X platform
Chat Bot
2000 platform
Call Center 2000
X platform
Chat Bot
Satisfaction Rate
97 %
Digital Services
0
New Services
0
Enhanced Services
Infrastructure Services
Infrastructure Services
672
Servers Update
672
Maintenance of computers and accessories
459
Telephone services
67
Wired and wireless networks
96
334
Digital Transform Projects
Tender terms and specifications under preparation
30
Competitions launched
13
Projects in Progress
17
E-Learning
0
Processes on Blackboard
0
Ratings
0
Educational Activities
0
Courses Content
0
Virtual Sessions