Social

Information Panel

Monthly Report for E-Transactions and Digital Transformation Projects.

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University Beneficiaries

2,440,210

Logins record to the university portal and e-services

14,266

Processes in Mawared System

6,515

Processes in the corresponding System

19,691

Processes in the Academic System

Number of technical inquiries and issues
3,020

2000 platform

1359

Call Center 2000

1517

Email

110

X platform

34

Chat Bot

273

Satisfaction Rate

90 %

Digital Services

3

New Services

8

Enhanced Services

Infrastructure Services

Infrastructure Services

504

Servers Update

51

Maintenance of computers and accessories

0

Telephone services

0

Wired and wireless networks

0

Email

0

Digital Transform Projects

Tender terms and specifications under preparation

15

Projects in Progress

2

E-Learning

16,961

Processes on Blackboard

1,703

Ratings

3,403

Educational Activities

8,858

Courses Content

2,997

Virtual Sessions

  • To call from inside the university 8888
  • To call from outside the university 011-588-8888
  • To request technical support for technical faults 2000.psau.edu.sa