Achievements of 2014
- Connecting the university branches by one network - 2014.
- Organizing the first Information Technology Day - 2014.
- Obtaining the Excellence Award in E-Learning (Blackboard) regionally - 2014.
Achievements of 2015
- Launching the application of smart devices for academic services - 2015.
- The Deanship organized the second international e-learning workshop - in 2015.
- Launching several e-services on the "Takamul" channel - 2015.
Achievements of 2016
- The university's e-portal achieves 100% performance speed according to the evaluation of Google in 2016.
- Achieving second place among 150 other government entities in providing e-services - 2016.
- One of the first universities associated with the "University System" - 2016.
- The Digital Excellence Award at the level of the educational sector (Ministry of Communications and Information Technology) in its sixth session for 2016.
Achievements of 2017
- The Deanship reviews its experience using open source software, e-Government Program (Yesser) - 2017.
- Implement the project management system for services and standards ISO/IEC 20000-1 - 2017.
- Achieving the fourteenth position in e-transformation compared to the entire government entities in the Kingdom - 2017.
Achievements of 2018
- Obtaining the International Blackboard Catalyst Award for Leading Change for excellence in leading change in the field of e-learning - 2018.
- Data Warehouse and Business Intelligence - 2018.
- Developing the Information Technology Services Portal - 2018.
- Development of the human resources system "Mawared" - 2018.
Achievements of 2019
- Implementation of the security surveillance cameras project - 2019.
- Establishing a Digital Content Development Center - 2019.
- Creating the strategic plan for the Deanship - 2019.
- Excellence Award in E-Learning for the third stage (National Center for E-Learning) - 2019.
- Obtaining the ISO certificate for information security ISO27001 for the second time - 2019.
Achievements of 2020
- Obtained ISO 22301 Business Continuity Certificate as the second governmental entity and the first university in the Kingdom of Saudi Arabia.
- Obtained ISO 27001 Information Security Certificate.
- National Center for e-Learning Excellence Award in the third phase.
- Ranked 19th out of 142 government entities in e-services transformation.
- Ranked second out of 150 government entities in providing e-services.
Achievements of 2021
- Developing the university portal (first phase) - 2021.
- Development of several e-services and systems - (in progress)
- Establishment of the Data and AI Office - 2021.
- Achieving the 23rd rank out of 371 government agencies in the maturity and transformation of e-government services (green zone) 2021.
- Obtaining an e-learning license (2021) for the university.
- Raising the level of protection and security in the digital infrastructure against cyber threats (2021).
- Renewal of ISO 27001 certification in information security (2021).
- Renewal of ISO 22301 Certificate in Business Continuity (2021).
- Increasing the efficiency of the main and backup data centers (2021).
- Developing the new identity of the university's e-services (2021).
Achievements of 2022
- Launching the automated response system (Chatbot) during the Deanship's participation in the International Education Conference and Exhibition 2022.
- Developing and launching a portal and application for self-services "Mawared Plus" is a unified platform for optimal integration between digital services by 2022.
- Developing and launching an e-learning portal, using open-source software, to achieve efficient spending in 2022. The university ranked eighth in activating the (Asas) initiative of the National Center for E-Learning 2022.
- The university achieved progress in the tenth government digital transformation indicator for the year 2022 after obtaining 68.94%, advancing by 14.94% from the target required for this year (64%) according to the targets set by the Digital Government Authority.
- Contribute to the university’s excellence in spending efficiency during October 2022 through the service of linking the financial and administrative system to a single entry according to the indicators of the Authority for Spending Efficiency and Governmental Projects.
- The percentage of beneficiaries’ satisfaction with the technical support service increased by 8% compared to the year 2021, as the percentage of beneficiaries’ satisfaction with the technical support service for this year (2022) reached 92%, while the percentage for last year (2021) was 84%.
- The percentage of requests violating the technical support service level agreement decreased by 4% compared to last year (2021), as the violating requests for the year 2022 amounted to 260 violating requests out of a total number of 11951 requests, while the number of violating requests last year was 952 violating requests out of a total of 14796 requests.
Achievements of 2023
- The number of requests violating the Service Level Agreement decreased, reaching 0.2% compared to 2% in the previous year.
- Contributed to the university's distinction by registering 3 spending efficiency opportunities.
- Contributed to the university's digital transformation index, reaching 77.8% compared to 68.94% in the previous year of 2022.
- Developed PSAU's platform for research and innovation, linked to the Web of Science database.
- Received the Catalyst Awards Winners 2023 International Anthology Award for Excellence in Training and Professional Development in the field of e-learning.
- Developed 21 new digital services and improved 40 digital services and platforms.
- Developed applications for smart devices (Mawared Application and Academic Services Application).
- Increased user satisfaction rate with technical support services compared to the previous year, reaching a satisfaction rate of 94% this year.
- Activated emerging technologies by developing the second version of the Sattam Chat Bot.
